Adobe Acrobat Reader Plugin Internet Explorer

Launch Safari, and then choose Preferences. In the Preferences window, choose Security and then click the Website Settings button for Internet plug-ins. Now select Adobe Reader in the list of plug-ins. Under the option When visiting other Websites, in the drop-down list, choose Allow Always and then click Done. User has Adobe Reader XI installed, fully patched, and IE 11, again, fully patched. The Adobe PDF plugin shows as enabled in the GUI. PDF's are however opened outside the browser, as if the plugin were disabled. If the user disables and then re-enables the plugin via the GUI, the issue is resolved for some amount of time.

Adobe Acrobat Reader Plugin Internet Explorer

Many factors can affect the display of a PDF on the web, including damage to the PDF; how the website displays the PDF; the version of Acrobat, Reader, or the browser; security and cookie settings; or the status of the server on which the PDF resides. Try the suggestions below as your first troubleshooting steps.

Open PDF directly in Reader or Acrobat (quick fix)

Adobe Reader Addon Internet Explorer 11

If the PDF appears as a clickable link, you can often save the file to your desktop and open it directly. Downloading the file is a quick solution to get you going without further troubleshooting.

Enable Adobe Reader Plugin Internet Explorer

  1. Right-click (Windows) or Control-click (Mac OS) the link to the PDF file.

  2. Choose the appropriate save or download option. The options vary depending on your browser:

    • (Internet Explorer) Save Target As
    • (Firefox) Save Link As
    • (Safari) Download Linked File

  3. Make sure Adobe Acrobat Document is selected for the file type, and save the file.

    Note:

    If you don't see a Save As dialog box, your browser could have opened a separate downloads window and downloaded the file automatically.

  4. Locate the saved PDF, and double-click the file to open it. If your browser opened a downloads window, double-click the PDF in the downloads list.

Adobe releases regular security updates for Reader and Acrobat. It's likely that the latest update patch can fix a conflict with your system or browser.

Explorer

Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.

  • (Reader) Choose Help > Repair Adobe Reader Installation.
  • (Acrobat) Choose Help > Repair Acrobat Installation.

Viewing PDFs within a browser, requires that the Adobe PDF plug-in is enabled.

SeeTechNote Troubleshoot Safari Plug-in Problems | Acrobat X and Reader X.

The steps to enable the Adobe PDF plug-in vary depending on your version of Internet Explorer.

  1. Select Tools > Manage Add-ons. (Or choose Tools > Internet Options, click the Programs tab, then click Manage Add-ons.)
  2. In the Show pop-up menu, select All Add-ons. (In some versions the option is Add-ons That Have Been Used by Internet Explorer.)

  3. Scroll to the section of add-ons for Adobe, and select Adobe PDF Reader.

  4. If the status of Adobe PDF Reader is set to Disabled, click the Enable button.
  1. Click the Plug-ins tab (purple/blue icon). (The layout of this dialog box differs depending on the version.)
  2. Find and select Acrobat or Adobe Reader:
    • If the Disable button is displayed (as shown above), the add-on is enabled and no action is required.
    • If the Enable button is displayed, click Enable.

Note: Visit the Adobe Reader Help and Support page for assistance with other Reader top issues.

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So far, we've updated 2 of 6 computers at the office to the Windows 10 Fall Creators Update. Now those 2 computers cannot open PDF files in the Internet Explorer 11 browser.

Adobe Reader opens PDFs just fine from the desktop (not using a browser).

The Adobe Reader DC Add-on is 'enabled' in Internet Explorer.

I have tried to re-install Adobe Reader, disable and then enable the add-on, and change various internet options (such as 'Enhanced Mode' on and off, and 'User software rendering instead of GPU rendering') but nothing seems to work, at least not permanently. It may fix the problem for a few minutes but then the PDFs will not open again. It is very inconsistent.

Has anyone else experienced this problem and is there a fix? One of the computers that I upgraded was running Adobe Reader XI (rather than DC) and it also was not working in the same way. I since updated it to DC and still does not work, so I'm thinking it is an Internet Explorer issue.

It would be easier for our staff in the office not to switch to Chrome or some other PDF reader to open PDF files, so hope we can find a fix.

Adobe

Thanks.